Learning Together

Develop your skills in practical ways, increasing hope for your clients.

  • Connect

    Join weekly live sessions with instructors to actively engage in shared learning experiences and connect with fellow cohort members for discussion, experiential learning, and practice.

  • See

    Watch pre-recorded webinars, skill demonstrations, and reflective practices. Most recordings are less than 30 minutes in length to suit busy lives.

  • Practice

    Read articles, excerpts, and complete assignments to deepen learning. Gain access to resources and practical tools to support high impact client conversations.

  • Reflect & Share

    Share reflections and engage in learning conversations with your cohort through shared reflective posts and ongoing conversations in a private LinkedIn group.

  • Participate

    Actively engage in developing a community of practice through weekly small group meetings with like-minded professionals, and mentoring from instructors.

  • Learn

    Learn to have more effective conversations and increase the hopefulness of the clients you support using the Hope-Action Theory as a foundation.

The Hope-Action Theory

and Career Development

The Hope-Action Theory contains competencies that you can develop and incorporate into all aspects of your life, which includes career planning. When implementing career goals guided by the Hope-Action Theory, your clients (and you) will be able to make career decisions in a positive, confident, and hopeful manner.

Through the Certification in Hope-Action Theory & Practice, you will learn practical strategies from our internationally renowned instructors, that will help you generate and sustain hope. 

Hope fuels planning and our goal in this course is to not only fuel your planning, but to help you develop a plan to put hope into action.

Course Schedule

Live Zoom session schedule

Each week includes one mandatory live Zoom session with instructors. All other weekly course components are to be completed and scheduled on your own time or with your small learning group.

Live Session
AEDT Timezone (Australia)
JST Timezone (Japan)
EST Timezone (US/Canada East Coast)
Week 1


1/14 : 10:30 - 12:30pm
1/14 : 8:30 - 10:30am
1/13 : 6:30 - 8:30pm
Week 2
1/21 : 10:30 - 12:30pm
1/21 : 8:30 - 10:30am
1/20 : 6:30 - 8:30pm
Week 3
1/28 :  10:30 - 12:30pm
1/28 : 8:30 - 10:30am
1/27 : 6:30 - 8:30pm
Week 4
2/4 : 10:30 - 12:30pm
2/4 : 8:30 - 10:30am
2/3 : 6:30 - 8:30pm
Week 5
2/11 : 10:30 - 12:30pm
2/11 : 8:30 - 10:30am
2/10 : 6:30 - 8:30pm
Week 6
2/18 : 10:30 - 12:30pm
2/18 : 8:30 - 10:30am
2/17 : 6:30 - 8:30pm
Week 7
2/25 : 10:30 - 12:30pm
2/25 : 8:30 - 10:30am
2/24 : 6:30 - 8:30pm
Week 8
3/4 : 10:30 - 12:30pm
3/4 : 8:30 - 10:30am
3/3 6:30 - 8:30pm

Course Overview

  • Pre-work (January 2 - 8) : Some pre-work required prior to course start date.

  • Week 1 (January 9 - 15) : Learn about the Hope-Action Theory model, take the Hope-Action Inventory assessment and begin connecting with your cohort of learners.

  • Week 2 (January 16 - 22) : Expand your understanding of the Hope-Action Theory Competencies and develop a stronger sense of self as practitioner through reflection.

  • Week 3 (January 23 - 29) : Learn to debrief the Hope-Action Inventory, developing a strength-based approach to supporting clients through storytelling in the midst of uncertainty.

  • Week 4 (January 30 - February 5) : Understand the value of listening well and establishing good relationships. Explore key concepts of mattering from an individual and organizational perspective.

  • Week 5 (February 6 - 12) : Consider the importance of courage, and connect with instructors and cohort members through conversation to reflect and expand learning.

  • Week 6 (February 13 - 19) : Learn to work with metaphors in client conversations and explore the use of poetry and mindfulness to develop personal awareness and navigate challenges.

  • Week 7 (February 20 - 26) : Expand your skills in working with metaphors and develop a deeper understanding of personal style and the use of mapping to support career conversations.

  • Week 8 (February 27 - March 5) : Begin putting hope in action, while reflecting on and consolidating your learning. Look ahead as you complete your final evaluation and finish well.

Hope-Action Inventory

Learn to deliver and debrief the Hope-Action Inventory assessment with clients.

About the Instructional Team

Andrea Fruhling, PCC


Andrea Fruhling is a Certified Organizational Coach (UBC), founder of Doubleknot Works, executive director of the Hope-Action Group, and mentor coach/instructor for the Organizational Coaching program at the University of British Columbia, and an artist. Andrea develops and delivers engaging workshops and training programs for career practitioners and organizations all over the world, helping them find more creatively impactful ways to work with clients. She has led sessions and done keynote presentations for numerous national and international career development conferences and associations, and enjoys weaving together organizational and team coaching with career development to help people create and increase hopefulness in the world we live.

Dr. Norman Amundson


Norman Amundson is a professor emeritus from the University of British Columbia, and has worked in the career development field for over 40 years. During this time he has been involved in a number of national and international career development projects and has published many books and articles, including his award-winning book “Active Engagement”. In his work he emphasizes the importance of creativity, imagination, storytelling, dynamic action, metaphors and hope. Norm has presented his work at many national and international conferences in more than 30 countries. He holds an honorary doctorate from the University of Umea, in Sweden and has been recognized by many national and international professional associations for his leadership and contributions in the career development field. His workshops and presentations are practical, engaging and interactive.

Dr. Spencer Niles


Dr. Spencer Niles is a Professor in the Counselor Education Program at William & Mary, and previously served as Dean, at the School of Education at William & Mary. Spencer is one of the founders of the Hope-Action Theory and Hope-Action Inventory. He was a Distinguished Professor and Department Head at the Pennsylvania State University, and was twice the President of the National Career Development Association (NCDA), as well as being Past-President of Chi Sigma Iota International. Spencer ('Skip') is the recipient of the NCDA Eminent Career Award, and has been recognized with numerous awards from the American Counseling Association (ACA). He has taught in over 30 countries, and his book Career Development Interventions (6th edition) is the best-selling career text in the world.

What our students are saying...

  • This course may awaken an inner joy that you didn’t realise existed. In a time of a pandemic crisis and lockdowns in Australia, the word I would use was Hope to describe this experience.

  • In a time of uncertainty, this course provided me with the support and direction I didn't know I needed. Interacting in a community of like minded professionals has informed and enhanced my professional practice. Thank you to my soul Teachers, Andrea, Skip and Norm.

  • I signed up for this course the minute I learned about it. The instructors are some of the best counselor educators and researchers in the field of career counseling. This course should definitely be on the wishlist for people who are passionate about career counseling.

  • Thoroughly recommend the 'Certification in Hope Action Theory and Practice' - a deep dive into learning, self-reflection and the transformational power of hope. Thank you Andrea, Norm and Skip for a learning experience like no other!

Supported by :

Canadian Career Development Foundation
career industry council of Australia